| Q. |
What is the NCPLH ? |
| A. |
The BIIAB NCPLH is the Level 2 National Certificate for Personal Licence Holders, accredited under qualification reference 100/4866/2, in accordance with the requirements of the Licensing Act 2003 |
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| Q. |
What is the SCPLH ? |
| A. |
The BIIAB SCPLH is the Level 2 Scottish Certificate for Personal Licence Holders, which is approved by Scottish Government and accredited by SQA (regulatory). |
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| Q. |
What is the exam like ? |
| A. |
The exams for the BIIAB NCPLH & SCPLH last 40 minutes and consist of 40 multiple-choice questions. To pass the exam, a candidate must answer at least 28 out of the 40 questions correctly. Specimen question papers are available on our ‘downloads’ page. |
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| Q. |
Who needs the NCPLH & SCPLH ? |
| A. |
Applicants for a personal licence must submit to the appropriate licensing authority (England & Wales) or licensing board (Scotland) a number of things to support their application, including proof that they hold a government approved licensing qualification like the BIIAB NCPLH or SCPLH. |
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| Q. |
What is the BIIAB ? |
| A. |
The BIIAB is the dedicated awarding body for the licensed retail sector. BIIAB specialises in developing and awarding qualifications to support the licensed retail sector at all levels. |
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| Q. |
What are the contact details for BIIAB ? |
| A. |
BIIAB may be contacted on telephone 01276 684449. Its registered address is Wessex House, 80 Park Street, Camberley, Surrey GU15 3PT |
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| Q. |
Why should I choose the BIIAB NCPLH ? |
| A. |
The BIIAB NCPLH is overwhelmingly the market-leader, the industry's choice and the quality option available for personal licence applicants.
Over 1 million BIIAB qualifications have been taken so far.
BIIAB is owned by BII (The British Institute of Innkeeping) - the professional body for licensed retail, a registered charity established for over 25 years and the trusted champion of the industry.
BIIAB rigorously pilots and scrutinises its qualifications.
BIIAB strictly monitors its approved training centres to ensure the highest levels of course delivery and customer satisfaction.
All successful BIIAB NCPLH & SCPLH certificate holders are entitled to free provisional membership of the BII. |
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| Q. |
What does a NCPLH or SCPLH class day involve ? |
| A. |
Your class day typically lasts from 9.30am to 4.30pm and involves a thorough training session delivered by an experienced trainer, followed by the 40-minute exam. There will be many breaks during the day as well as revision exercises before the exam itself. |
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| Q. |
What can I do to prepare for the class day ? |
| A. |
Pre-class study materials will be sent to you in advance of your class date. Candidates with the best exam results are usually those that have spent some time to read through these materials before they attend at the class. You can also test your own knowledge by trying the specimen exam questions which can be accessed on our ‘downloads’ page |
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| Q. |
What is the cost of my class ? |
| A. |
The fee for the NCPLH & SCPLH is generally £150 (plus vat) per person although some classes will show a discount on our normal fees - this will be clearly shown on the book online page. The fee covers tuition, study materials, candidate registration with the BIIAB, exam and certificate. At most classes, lunch and other refreshments are also provided for you. Discounts are available for group bookings and for corporate clients. |
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| Q. |
How soon will I receive my certificate ? |
| A. |
Results are known within 2 working days of the exam. Certificates (which are required before you may apply for your personal licence) will be posted to successful candidates around 10 working days after the class |
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| Q. |
Where can I view the Terms & Conditions of booking a class ? |
| A. |
The full Terms & Conditions of booking can be viewed on the 'Book Online' page at the foot of the candidate registration section. |
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| Q. |
Who are Inn Confidence ? |
| A. |
Inn Confidence was founded in the mid 1990's and was approved to administer BIIAB qualifications in 1996.
Inn Confidence is led by Mike Nickson, the former Licensing Officer for Merseyside Police, covering Liverpool city.
Mike is head of a team of approved tutors, exam officers and administration staff that serve the needs of candidates for BIIAB qualifications throughout England, Scotland and Wales. |
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| Q. |
Why should I choose Inn Confidence for my NCPLH or SCPLH class ? |
| A. |
Inn Confidence, through its own tutors and a comprehensive network of carefully selected award-winning trainers from other BIIAB centres, is able to provide an unrivalled choice of class dates and venues throughout England, Scotland and Wales for the NCPLH & SCPLH.
Inn Confidence is committed to providing candidates with the highest standards of tuition and customer service, the best pass rates and at a price that represents true value for money. |
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| Q. |
What are the Inn Confidence Company Registration details ? |
| A. |
Inn Confidence is a limited company recorded at Companies House under registration number 4285004.
Its registered address is 190 Meols Parade, Meols, Wirral, Merseyside CH47 6AW |
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| Q. |
What is a personal licence? |
| A. |
A personal licence allows the holder to sell or authorise the sale of alcohol under the terms of a premises licence |
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| Q. |
Who needs a personal licence ? |
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For every premises licensed for the retail sale of alcohol there must be at least one personal licence holder to make those sales, or to authorise others to do so |
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| Q. |
Is a Scottish Personal Licence valid in England & Wales ? |
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No. Neither is an English or Welsh personal licence valid in Scotland |
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| Q. |
Who can apply for a personal licence ? |
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An applicant must be an individual of at least 18yrs of age, be in possession of an ‘accredited’ licensing qualification like the NCPLH (England & Wales) or SCPLH (Scotland) and have not had a personal licence forfeited (revoked) within the previous 5 years. Applicants with certain criminal convictions may also attract a police objection to their application |
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| Q. |
Where do I apply for a personal licence ? |
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An application is normally made to the Licensing Authority (England & Wales) or Licensing Board (Scotland) where the applicant resides |
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| Q. |
How long does a personal licence last ? |
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A personal licence is issued for a period of ten years |
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| Q. |
I don't yet work in licensed premises, can I still apply for a personal licence ? |
| A. |
Yes. You can obtain and keep a personal licence even if you do not work within licensed premises |
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