FAQ'S

Q. What is a personal licence?

A. A personal licence allows the holder to sell or authorise the sale of alcohol under the terms of a premises licence

Q. What is the APLH ?

A. The BIIAB APLH is the Level 2 Award for Personal Licence Holders, accredited in accordance with the requirements of the Licensing Act 2003. The APLH replaced the former NCPLH as the accredited qualification in April 2011, although NCPLH certificates can still be used to support an application for a personal licence

Q. Who can apply for a personal licence ?

A. An applicant must be an individual of at least 18yrs of age, be in possession of an accredited licensing qualification like the APLH (previously the NCPLH) for England & Wales or SCPLH (Scotland) and have not had a personal licence forfeited (revoked) within the previous 5 years. Applicants with certain criminal convictions may also attract a police objection to their application

Q. What is the SCPLH ?

A. The BIIAB SCPLH is the Scottish Certificate for Personal Licence Holders, which is approved by the Scottish government and accredited by SQA under reference R350-04 at SCQF Level 6

Q. What is the exam like ?

A. The exams for the BIIAB APLH & SCPLH last 40 minutes and consist of 40 multiple-choice questions. To pass the exam, a candidate must answer at least 28 out of the 40 questions correctly. Specimen question papers are available on our DOWNLOADS page.

Q. Is a Scottish Personal Licence valid in England & Wales ?

A. No. Neither is an English or Welsh personal licence valid in Scotland

Q. Who needs the APLH & SCPLH ?

A. Applicants for a personal licence must submit to the appropriate licensing authority (England & Wales) or licensing board (Scotland) a number of things to support their application, including proof that they hold a government approved licensing qualification like the BIIAB APLH or SCPLH.

Q. Who needs a personal licence ?

A. For every premises licensed for the retail sale of alcohol there must be at least one personal licence holder to make those sales, or to authorise others to do so

Q. Where do I apply for a personal licence ?

A. An application is normally made to the Licensing Authority (England & Wales) or Licensing Board (Scotland) where the applicant resides

Q. What does the APLH or SCPLH class day involve ?

A. Your (full day) class day typically lasts from 9.30am to 4.30pm and involves a thorough training session delivered by an experienced trainer, followed by the 40-minute exam. There will be many breaks during the day as well as revision exercises before the exam itself.

Q. What is the BIIAB ?

A. The BIIAB is the dedicated awarding body for the licensed retail sector. BIIAB specialises in developing and awarding qualifications to support the licensed retail sector at all levels.

Q. Why should I choose Inn Confidence for my APLH or SCPLH class ?

A. Inn Confidence, through its own tutors and a comprehensive network of carefully selected award-winning trainers from other BIIAB centres, is able to provide an unrivalled choice of class dates and venues throughout England, Scotland and Wales for the APLH & SCPLH. Inn Confidence is committed to providing candidates with the highest standards of tuition and customer service, the best pass rates and at a price that represents true value for money.

Q. How long does a personal licence last ?

A. a personal licence in England & Wales is now granted for an indefinite period. Those in Scotland last for 10 years

Q. What are the contact details for BIIAB ?

A. The contact details of BIIAB are now: Infor House, 1 Lakeside Rd, Farnborough GU14 6XP

Q. What can I do to prepare for the class day ?

A. Pre-class study materials will be sent to you in advance of your class date. Candidates with the best exam results are usually those that have spent some time to read through these materials before they attend at the class. You can also test your own knowledge by trying the specimen exam questions which can be accessed on our DOWNLOADS page

Q. What is the cost of my class ?

A. The fee for the APLH & SCPLH is generally £135 (Ex vat) per person although some classes will show a discount on our normal fees – this will be clearly shown on the book online page. The fee covers tuition, study materials, candidate registration with the BIIAB, exam and certificate. Discounts are available for group bookings and for corporate clients.

Q. How soon will I receive my certificate ?

A. Results are known within 2 working days of the exam. Certificates (which are required before you may apply for your personal licence) will be posted to successful candidates around 10 working days after the class, unless arrangements have been made for our fast-tracking service which allows certificates to arrive within 7 days.

Q. Why should I choose the BIIAB APLH ?

A. The BIIAB APLH is overwhelmingly the market-leader, the industry’s choice and the quality option available for personal licence applicants. Over 1 million BIIAB qualifications have been taken so far. BIIAB is owned by BII (The British Institute of Innkeeping) – the professional body for licensed retail, a registered charity established for over 25 years and the trusted champion of the industry. BIIAB rigorously pilots and scrutinises its qualifications. BIIAB strictly monitors its approved training centres to ensure the highest levels of course delivery and customer satisfaction. All successful BIIAB APLH & SCPLH certificate holders are entitled to free provisional membership of the BII.

Q. Where can I view the Terms & Conditions of booking a class ?

A. The full Terms & Conditions of booking can be viewed on the ‘Book Online’ page at the foot of the candidate registration section.

Q. What are the Inn Confidence Company Registration details ?

A. Inn Confidence is a limited company recorded at Companies House under registration number 4285004. Its registered address is Chester House, Lloyd Drive, Ellesmere Port, Cheshire CH65 9HQ

Q. I don't yet work in licensed premises, can I still apply for a personal licence ?

A. Yes. You can obtain and keep a personal licence even if you do not work within licensed premises

Q. Who are Inn Confidence ?

A. Inn Confidence was founded in the mid 1990’s and was approved to administer BIIAB qualifications in 1996. Inn Confidence is led by Mike Nickson, the former Licensing Officer for Merseyside Police, covering Liverpool city. Mike is head of a team of approved tutors, exam officers and administration staff that serve the needs of candidates for BIIAB qualifications throughout England, Scotland and Wales. Inn Confidence is a founder member of the AQLT (Alliance of Quality Licensing Trainers) – the elite group of BII centres all committed to providing the highest levels of service to our customers. Inn Confidence is the 2011 winner of the top national training award – BII NITA for ‘Social Responsibilities in Licensed Retailing’

Q. What is the BIIAB ?

A. The BIIAB is the dedicated awarding body for the licensed retail sector. BIIAB specialises in developing and awarding qualifications to support the licensed retail sector at all levels.

Q. What are the contact details for BIIAB ?

A. The contact details of BIIAB are now: Infor House, 1 Lakeside Rd, Farnborough GU14 6XP

Q. Why should I choose the BIIAB APLH ?

A. The BIIAB APLH is overwhelmingly the market-leader, the industry’s choice and the quality option available for personal licence applicants. Over 1 million BIIAB qualifications have been taken so far. BIIAB is owned by BII (The British Institute of Innkeeping) – the professional body for licensed retail, a registered charity established for over 25 years and the trusted champion of the industry. BIIAB rigorously pilots and scrutinises its qualifications. BIIAB strictly monitors its approved training centres to ensure the highest levels of course delivery and customer satisfaction. All successful BIIAB APLH & SCPLH certificate holders are entitled to free provisional membership of the BII.

Q. What does the APLH or SCPLH class day involve ?

A. Your (full day) class day typically lasts from 9.30am to 4.30pm and involves a thorough training session delivered by an experienced trainer, followed by the 40-minute exam. There will be many breaks during the day as well as revision exercises before the exam itself.

Q. What can I do to prepare for the class day ?

A. Pre-class study materials will be sent to you in advance of your class date. Candidates with the best exam results are usually those that have spent some time to read through these materials before they attend at the class. You can also test your own knowledge by trying the specimen exam questions which can be accessed on our DOWNLOADS page

Q. What is the cost of my class ?

A. The fee for the APLH & SCPLH is generally £135 (Ex vat) per person although some classes will show a discount on our normal fees – this will be clearly shown on the book online page. The fee covers tuition, study materials, candidate registration with the BIIAB, exam and certificate. Discounts are available for group bookings and for corporate clients.

Q. How soon will I receive my certificate ?

A. Results are known within 2 working days of the exam. Certificates (which are required before you may apply for your personal licence) will be posted to successful candidates around 10 working days after the class, unless arrangements have been made for our fast-tracking service which allows certificates to arrive within 7 days.

Q. Where can I view the Terms & Conditions of booking a class ?

A. The full Terms & Conditions of booking can be viewed on the ‘Book Online’ page at the foot of the candidate registration section.

Q. Who are Inn Confidence ?

A. Inn Confidence was founded in the mid 1990’s and was approved to administer BIIAB qualifications in 1996. Inn Confidence is led by Mike Nickson, the former Licensing Officer for Merseyside Police, covering Liverpool city. Mike is head of a team of approved tutors, exam officers and administration staff that serve the needs of candidates for BIIAB qualifications throughout England, Scotland and Wales. Inn Confidence is a founder member of the AQLT (Alliance of Quality Licensing Trainers) – the elite group of BII centres all committed to providing the highest levels of service to our customers. Inn Confidence is the 2011 winner of the top national training award – BII NITA for ‘Social Responsibilities in Licensed Retailing’

Q. Why should I choose Inn Confidence for my APLH or SCPLH class ?

A. Inn Confidence, through its own tutors and a comprehensive network of carefully selected award-winning trainers from other BIIAB centres, is able to provide an unrivalled choice of class dates and venues throughout England, Scotland and Wales for the APLH & SCPLH. Inn Confidence is committed to providing candidates with the highest standards of tuition and customer service, the best pass rates and at a price that represents true value for money.

Q. What are the Inn Confidence Company Registration details ?

A. Inn Confidence is a limited company recorded at Companies House under registration number 4285004. Its registered address is Chester House, Lloyd Drive, Ellesmere Port, Cheshire CH65 9HQ

Q. What is a personal licence?

A. A personal licence allows the holder to sell or authorise the sale of alcohol under the terms of a premises licence

Q. Who needs a personal licence ?

A. For every premises licensed for the retail sale of alcohol there must be at least one personal licence holder to make those sales, or to authorise others to do so

Q. Who can apply for a personal licence ?

A. An applicant must be an individual of at least 18yrs of age, be in possession of an accredited licensing qualification like the APLH (previously the NCPLH) for England & Wales or SCPLH (Scotland) and have not had a personal licence forfeited (revoked) within the previous 5 years. Applicants with certain criminal convictions may also attract a police objection to their application

Q. Is a Scottish Personal Licence valid in England & Wales ?

A. No. Neither is an English or Welsh personal licence valid in Scotland

Q. Where do I apply for a personal licence ?

A. An application is normally made to the Licensing Authority (England & Wales) or Licensing Board (Scotland) where the applicant resides

Q. How long does a personal licence last ?

A. a personal licence in England & Wales is now granted for an indefinite period. Those in Scotland last for 10 years

Q. I don't yet work in licensed premises, can I still apply for a personal licence ?

A. Yes. You can obtain and keep a personal licence even if you do not work within licensed premises

Q. What is the APLH ?

A. The BIIAB APLH is the Level 2 Award for Personal Licence Holders, accredited in accordance with the requirements of the Licensing Act 2003. The APLH replaced the former NCPLH as the accredited qualification in April 2011, although NCPLH certificates can still be used to support an application for a personal licence

Q. What is the SCPLH ?

A. The BIIAB SCPLH is the Scottish Certificate for Personal Licence Holders, which is approved by the Scottish government and accredited by SQA under reference R350-04 at SCQF Level 6

Q. What is the exam like ?

A. The exams for the BIIAB APLH & SCPLH last 40 minutes and consist of 40 multiple-choice questions. To pass the exam, a candidate must answer at least 28 out of the 40 questions correctly. Specimen question papers are available on our DOWNLOADS page.

Q. Who needs the APLH & SCPLH ?

A. Applicants for a personal licence must submit to the appropriate licensing authority (England & Wales) or licensing board (Scotland) a number of things to support their application, including proof that they hold a government approved licensing qualification like the BIIAB APLH or SCPLH.